are a big help for phone conversations, since it can be harder to hear when you can’t see the other person´s lips moving. Most phones are hearing aids compatible, meaning that they will not interfere with the signals produced by hearing aids. Also, phones are often equipped with a telecoil
, which communicates with your hearing aids
via an electromagnetic field.
Technology also allows sound from your phone to be streamed directly into your hearing aids
via assistive listening devices
. We’ll explain more about them below.
You want to hear your phone while you’re on-the-go, but if you have a hearing loss that might be difficult. To help change that, Widex has three assistive listening devices
for mobile phone use. While CALL-DEX
is plugged into the phone
itself, the other two are worn around the neck
The UNI-DEX is a small neck-worn assistive listening device which streams audio from your phone into your hearing aids. It works for any device with headphone output. UNI-DEX can stream sounds for up to 40 hours
and it takes only an hour to fully recharge again. Just plug it into your phone
, turn it on, and you’re ready to listen!
M-DEX: Compatible with most mobile phones, the M-DEX reproduces the sound from your phone conversations directly in your hearing aids. M-DEX also has a “room off” option
that turns the hearing aids’ microphones off temporarily so you can only hear sound coming from your phone.
The American Speech-Language-Hearing Association recommends looking for a mobile phone that has ear-friendly features like these
- Volume control
- Display and keypad lighting control
- Vibrating alerts or vibrating accessory
- Flashing screen to alert a call
- Different ringing volume and tones
- Text-messaging services
Long phone calls with friends can be difficult if you have a hearing loss
. If you have a landline phone
, try our PHONE-DEX.
The PHONE-DEX is an all-purpose, cordless phone that streams sound directly to your hearing aids - in both ears! It is easy to use – just hold the phone normally and turn on your hearing aids
. The PHONE-DEX
works like a regular phone as well, so your family and friends can use it
Listening TipsAssistive Listening Devices
go a long way toward helping hearing aid users hear on the phone.
Our friends at Hear-it.org offer these tips for tackling phone conversations
with hearing loss:
- Be aware which ear is your better ear and hold the receiver accordingly.
- Too much background noise makes it hard to hear the person on the other end of the line. Take and make your calls in quiet surroundings.
- Tell the person on the other end that you have reduced hearing, and ask her to express herself clearly. Focus on doing the same.
- If you know much about the topic of the conversation but find it difficult to hear everything, ask the other person to spell key words.
- Do not be afraid to guess what the other person is saying. In many cases you will often be able to deduce the right meaning from the context alone.
- Use close-ended questions that lend themselves to yes or no responses or short answers. This promotes simple and clear answers.
- Listen for changes in tone of voice which may indicate whose turn it is to speak.
- In some situations you could ask a friend to listen for you and repeat to you what the person on the telephone is saying, while you give your own answers.