WIDEX Hearing Aid App Privacy Policy & Terms of Use

Terms of use

Widex hearing aid apps have been developed by Widex A/S, Nymoellevej 6, DK-3540 Lynge, Denmark, and is intended to be used with compatible Widex hearing aids. The app enables wireless control and adjustments of the hearing aids through supported mobile devices. 

© Copyright Widex A/S, 2018 – all rights reserved. 

Privacy policy

The purpose of this policy is to inform you about the purpose of data collection, the type of data that is collected with the app and how such data is used.

To support our mission to provide the absolute best hearing aids and customer services, we collect app usage statistical data to identify important enhancements for future product releases.

What data is collected in the app? 
To continuously improve the functionalities and features of the app and Widex hearing aids, we collect usage statistics of the app functionalities. Such usage statistics include the frequency and duration of app usage, how users navigate through the features, and crash reports, etc. Apart from this, Widex does not have access to any (other) data stored in your device.

How is the data used?     
The app generates statistics about the app usage. Unique ID numbers are generated for analytical tracking once the app is installed. The unique ID relates only to the respective event data from the app. We do not identify users through personal identifiable data. The information collected from the app is not intended for identification of you as an individual and cannot be used for this purpose.


The app shall only be used with compatible Widex hearing aids for which it is intended. Widex takes no responsibility if the app is used for other purposes.
Widex is entitled to discontinue support of this app at any time. 
Any and all liability arising directly or indirectly from the use of this app is hereby disclaimed to the maximum extent permitted by law. The app and data herein is provided “as is” and without any expressed or implied warranty. All direct, indirect, special, incidental consequential or punitive damages arising from any use of the app or data contained therein are disclaimed and excluded.


By installing and using the app on your device, you consent to the Privacy Policy. The app can be uninstalled by you at any time.  
We reserve the right to change our Privacy Policy. Any revisions will be posted prior to its effective date.

Governing law and disputes

Any dispute or claim arising out of or relating to the app is governed by the substantive laws of Denmark, and the venue of any judicial dispute shall be Denmark except where local mandatory law provides for other governing law and venue.

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Widex A/S

Nymøllevej 6

3540 Lynge